A fiber connection outage between Galveston City Hall and the Justice Center has cut internet and phone service to several key municipal facilities, city officials announced on social media.

City officials announced on social media that a fiber line outage between Galveston City Hall and the city’s Justice Center has disrupted internet and telephone services at multiple key municipal facilities.
The city has announced that the impacted fiber run serves as a vital link, facilitating operations across several government locations. The outage has left facilities without access to internet and phone systems.
Locations affected by the recent developments include City Hall, the Public Works facility, Fire Station 1, the City Marshal’s Office, the 30th Street Pump Station, the City Garage, Grants and Housing, and Island Transit.
City officials have yet to disclose the cause of the outage or provide an estimated timeline for service restoration. It remains unclear whether emergency services experienced any additional impacts beyond the disruption of administrative internet and phone access at Fire Station 1.
The disruption is impacting routine communications and administrative functions at the specified facilities. City departments could experience delays in addressing non-emergency inquiries and processing services due to a lack of internet and phone connectivity.
The city has acknowledged the issue and is actively working to resolve the outage. Repair efforts remain shrouded in uncertainty, with no further information disclosed regarding the involvement of a third-party provider.
Residents in need of city services are advised to monitor the city’s official social media channels for the latest updates on restoration efforts.
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